Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy describes how Chilliwack New & Used Building Materials Inc. ("we," "us," or "our") collects, uses, and discloses information when you visit our website at [Insert Your Website URL Here] and use any of our services, including our SMS messaging service.

1. Information We Collect

We may collect personal information about you from various sources:

  • Information You Provide Directly: This includes information you submit through contact forms, sign-up forms, purchases, and when you communicate with us via email, phone, or our SMS messaging service. This may include your name, email address, phone number, and mailing address.

  • Automated Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, and pages you visit. This is often collected using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our website and services.

  • To process your transactions and fulfill your orders.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To send you updates, promotional materials, or other information related to our products and services, in accordance with your preferences.

  • To monitor and analyze trends, usage, and activities in connection with our website.

3. SMS Messaging Policy

This section applies to any SMS/text messaging program offered by Chilliwack New & Used Building Materials Inc.

  • Consent: By subscribing or otherwise consenting to receive SMS messages from us, you are explicitly consenting to receive recurring text messages from Chilliwack New & Used Building Materials Inc. to the mobile number you provided.

  • Data Sharing: Your personal information, including your mobile phone number, will not be shared, sold, or rented to third parties for their marketing purposes. We use this information solely to communicate with you about our business.

  • Message Frequency: Message frequency will vary. You may receive updates about sales, special offers, inventory arrivals, and other business-related alerts.

  • Cost: Message and data rates may apply from your mobile carrier. Please check with your carrier for details.

  • Opt-Out: You can opt-out of receiving future SMS messages at any time. Simply reply STOP to any message you receive from us. You will receive one final message confirming that you have been unsubscribed.

  • Help: For more information, reply HELP to any message or call us directly at [Insert Your Business Phone Number Here].

4. Disclosure of Your Information

We do not share your personal information with third parties except in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., payment processors, website hosting, and delivery services).

  • Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Chilliwack New & Used Building Materials Inc., or protect the personal safety of users or the public.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website and services after any modification will constitute your acknowledgment of the modified policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Chilliwack New & Used Building Materials Inc.

[44720 Yale Road West, Chilliwack, BC V2R 0G5]

Email: [office@chilliwacknewandused.ca]

Phone: [604-792-7322]